I strongly recommend buying from Passion Gadgets as they have very good customer service esp with repairs n replacement. They are prompt in their reply to queries on Whatsapp. Then at their service centres their staff is very helpful efficient n prompt. Today i was served by Mr How n my bike n e scooter were attended promptly without having to return another day to collect. Mayb i was lucky tat it was raining n so no other customer. The last visit was 2 years ago n the the staff was Jeremy who was also very good n helpful. Overall with this good after sale service n staff support, one can be assured buying from Passion Gadgets
Edmund Chia is very sincere and patience with his service. He is very knowledgeable and share his non bias views with the type of bike that suit our needs. A very friendly and helpful supervisor that explain to us the features of different Brand’s that have to offer. I had a positive experience when my husband and myself test ride the bikes. Highly recommend this place and passiongadgets you have yourself a good employee! Thank you once again Edmund :)
I would like to thank Ken, a staff from Passion Gadgets whom have gotten my bike ready in time eventhough he had some challenges with some installation. Nonetheless he found his ways to resolve.
I bought my 1st ebike from passion gadget and it was a great purchase. I'm happy and satisfied with the purchase. Thank you passion gadget.
Bought a Eco Drive Ebike on 6 Jul 20. I and my wife were very impressed with the services provided by the 2 male staffs. The ebike was delivered to us on 7 Jul 20, the delivery staff was also provided very good service. (Sorry for not take down their name)

Special thanks to them for their excellent service.
Purchased a fiido from passion gadgets at the comex 2019. Their after sales service are definitely top notch. Special thanks to Sharon and Aayden for their excellent service. Highly recommended to purchase from passion gadgets. No regrets.
First visit to PG repair shop. Approached a intern name Hishi. He attended to me and provide feedback on what he is capable to assist as his Techinicians are busy. While Hishi didnt help me solve any of my PMD problems, his approach to customer service is commendable. Keep up Hishi.

While, at shop, another customer complained about repeated visit on same problem. PG need to look into it.

Techinicians looks overloaded. Hence Management need to come in to give moral encouragement and support.

I was at Passion Gadgets few weeks ago and I was very impressed with their aftersales service. Their staff were all friendly and helpful. I was served by Shimei. She was very patient in assisting me to troubleshoot the product and stayed almost an hour after work to complete the troubleshoot. As there is another product to troubleshoot and it was already late, her supervisor Ryan took over the troubleshooting from her. I'm very pleased because they did not rush to get it done or ask me to come back another day. I am impressed with their professionalism in customer service.

Highly recommended.
I had problems getting overseas shipping sorted out and Frances was very helpfull in getting things on track and delivery was faster than expected.
Intially we intend to purchase just 2 escooter but after meeting the salesman named ambrose, with his friendly and willing to accommadate our needs and entertain us without reluctant.
We are happy with his service. Ended up we family bought 4 escooter.